- As the host, logged into your LiveShare event, click the 3-dot menu in the top right.
- Click on 'Download Photos'. Note, downloads are only available on the Standard, Premium and Premium Plus Events. Downloads are not available on a Trial account.
- In the new pop-up window click the 'Generate Backup' button. This creates a zip file which reduces the file size for downloading. This may take a few seconds to a few minutes depending on the number of photos.
- Click the 'Download Photos' button, once you see 'Last Backup: a few seconds ago'. The zip file will download to your 'Downloads' folder by default.
- Note you are limited in the number of backups each day. Please wait until all photos have been uploaded, to generate a backup. The number of backups is dependent on your Plan, and can be viewed by clicking 'Details' in the 3-dot menu in the top right.