Refund Policy
— When your Subscription has automatically renewed and your credit card has been charged, you will receive an email notification for the purchase of the new 365-day Subscription. Upon receiving this email notification, you choose to request a refund, please contact Customer Support at: support@livesharenow.com
If you have not used your LiveShare account after the new 365-day Subscription has been activated, LiveShare will provide a full refund. Note you have a 30-day period to request a refund after the Subscription has been renewed.
— If you purchased a Plan, and there was a technical or functional problem during your Event, please contact Customer Support at: support@livesharenow.com to request a refund. If you have any questions about the expected functionality of your Event Plan, please contact Customer Support prior to your Event.
Exceptions
LiveShare may refuse to grant refunds if:
— You had access to our FAQs and Customer Support (support@livesharenow.com) before making the purchase, and didn't use those services to clarify functionality of the product purchased.
— You received the photo sharing service and failed to make a report within 7 days from the date of the purchase.
— You received the services you ordered, but simply had second thoughts about it.